:root{--bg-body:#0a0e1a;--bg-card:#13182a;--bg-input:#0d1120;--bg-hover:#1a2038;--border:#ffffff0f;--border-hover:#ffffff1f;--text-primary:#e4e7f1;--text-secondary:#9ca3c4;--text-muted:#6b7294;--text-faint:#4a4f6a;--accent:#5b6ef5;--accent-hover:#4a5cd4;--accent-subtle:#5b6ef514;--accent-glow:#5b6ef51f;--success:#34d399;--danger:#f87171;--warning:#fbbf24;--radius-sm:6px;--radius-md:8px;--radius-lg:10px;--radius-xl:12px;--radius-pill:20px;--font-sans:"DM Sans", system-ui, -apple-system, sans-serif}*{box-sizing:border-box;margin:0;padding:0}body{font-family:var(--font-sans);background:var(--bg-body);color:var(--text-primary);-webkit-font-smoothing:antialiased;min-height:100vh}.login-wrapper{justify-content:center;align-items:center;min-height:100vh;display:flex;position:relative;overflow:hidden}.login-bg-glow{filter:blur(120px);opacity:.08;pointer-events:none;border-radius:50%;width:500px;height:500px;position:absolute}.login-bg-glow-1{background:#5b6ef5;top:-150px;right:-100px}.login-bg-glow-2{background:#7231ec;bottom:-200px;left:-100px}.login-card{background:var(--bg-card);border:1px solid var(--border);z-index:1;border-radius:16px;width:100%;max-width:380px;padding:2.5rem;animation:.5s cardIn;position:relative;box-shadow:0 24px 64px #0006}@keyframes cardIn{0%{opacity:0;transform:translateY(16px)}to{opacity:1;transform:translateY(0)}}.login-logo{justify-content:center;align-items:center;gap:10px;margin-bottom:2rem;display:flex}.login-logo-icon{border-radius:var(--radius-md);background:linear-gradient(135deg,#3b5bf7,#7231ec,#c84fe3);justify-content:center;align-items:center;width:36px;height:36px;display:flex}.login-logo-text{background:linear-gradient(135deg,#3b5bf7,#7231ec,#c84fe3);-webkit-text-fill-color:transparent;letter-spacing:-.02em;-webkit-background-clip:text;background-clip:text;font-size:1.2rem;font-weight:700}.login-subtitle{text-align:center;color:var(--text-muted);margin-bottom:1.8rem;font-size:.85rem;line-height:1.5}.login-label{color:var(--text-muted);text-transform:uppercase;letter-spacing:.04em;margin-bottom:.4rem;font-size:.7rem;font-weight:500;display:block}.login-input-wrap{margin-bottom:1.4rem;position:relative}.login-input-icon{color:var(--text-faint);align-items:center;display:flex;position:absolute;top:50%;left:12px;transform:translateY(-50%)}.login-input{background:var(--bg-input);border:1px solid var(--border);border-radius:var(--radius-md);width:100%;color:var(--text-primary);font-size:.88rem;font-family:var(--font-sans);outline:none;padding:.7rem .75rem .7rem 2.6rem;transition:border-color .15s}.login-input:focus{border-color:var(--accent)}.login-input::placeholder{color:var(--text-faint)}.login-btn{color:#fff;border-radius:var(--radius-md);cursor:pointer;width:100%;min-height:48px;font-size:.88rem;font-weight:600;font-family:var(--font-sans);background:linear-gradient(135deg,#5b6ef5,#3d4ed4);border:none;justify-content:center;align-items:center;gap:8px;transition:opacity .15s,transform .15s;display:flex}.login-btn:hover{opacity:.92}.login-btn:active{transform:scale(.98)}.login-footer{text-align:center;color:var(--text-faint);margin-top:1.5rem;font-size:.7rem}.login-success{text-align:center;padding:1rem 0}.login-success-icon{color:#34d399;background:#34d3991a;border-radius:50%;justify-content:center;align-items:center;width:48px;height:48px;margin:0 auto 1rem;font-size:1.4rem;display:flex}.login-success-title{color:var(--text-primary);margin-bottom:6px;font-size:.9rem;font-weight:600}.login-success-email{color:var(--text-muted);font-size:.78rem}.login-success-email strong{color:var(--text-secondary)}.app-shell{flex-direction:column;height:100vh;display:flex;overflow:hidden}.app-header{background:var(--bg-card);border-bottom:1px solid var(--border);flex-shrink:0;justify-content:space-between;align-items:center;padding:.85rem 2rem;display:flex}.header-left{align-items:center;gap:12px;display:flex}.header-logo-icon{background:linear-gradient(135deg,#3b5bf7,#7231ec,#c84fe3);border-radius:6px;flex-shrink:0;justify-content:center;align-items:center;width:28px;height:28px;display:flex}.header-title{font-size:.95rem;font-weight:600}.header-sep{color:var(--text-faint);margin:0 2px;font-weight:400}.header-customer{color:var(--text-secondary);font-weight:400}.header-right{align-items:center;gap:12px;display:flex}.header-bot-badge{border-radius:var(--radius-pill);background:var(--accent-subtle);color:var(--accent);align-items:center;gap:6px;padding:4px 12px;font-size:.72rem;font-weight:600;display:flex}.btn-ghost{color:var(--text-muted);border:1px solid var(--border);border-radius:var(--radius-md);cursor:pointer;font-size:.78rem;font-weight:500;font-family:var(--font-sans);background:0 0;align-items:center;gap:6px;padding:.35rem .75rem;transition:all .15s;display:flex}.btn-ghost:hover{color:var(--text-secondary);border-color:var(--border-hover)}.dashboard-content{flex-direction:column;flex:1;display:flex;overflow:hidden}.stats-row{flex-shrink:0;gap:1rem;padding:1.4rem 2rem;display:flex}.stat-box{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius-lg);flex:1;min-width:0;padding:.9rem 1.2rem}.stat-label{color:var(--text-muted);text-transform:uppercase;letter-spacing:.04em;margin-bottom:.35rem;font-size:.7rem;font-weight:500}.stat-value{font-size:1.6rem;font-weight:700}.stat-value-accent{color:var(--accent)}.stat-value-success{color:var(--success)}.stat-value-secondary{color:var(--text-primary)}.stat-sub{color:var(--text-faint);margin-top:.2rem;font-size:.65rem}.list-section{flex-direction:column;flex:1;padding:0 2rem 1.4rem;display:flex;overflow:hidden}.list-header{flex-shrink:0;justify-content:space-between;align-items:center;margin-bottom:.8rem;display:flex}.list-title{font-size:.88rem;font-weight:600}.search-wrap{position:relative}.search-icon{color:var(--text-faint);display:flex;position:absolute;top:50%;left:10px;transform:translateY(-50%)}.search-input{background:var(--bg-input);border:1px solid var(--border);border-radius:var(--radius-md);color:var(--text-primary);width:240px;font-size:.82rem;font-family:var(--font-sans);outline:none;padding:.45rem .75rem .45rem 2.2rem;transition:border-color .15s}.search-input:focus{border-color:var(--accent)}.search-input::placeholder{color:var(--text-faint)}.conv-list{flex-direction:column;flex:1;gap:6px;display:flex;overflow-y:auto}.conv-list::-webkit-scrollbar{width:4px}.conv-list::-webkit-scrollbar-track{background:0 0}.conv-list::-webkit-scrollbar-thumb{background:var(--border-hover);border-radius:4px}.conv-item{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius-xl);cursor:pointer;align-items:center;gap:14px;padding:.9rem 1.2rem;transition:all .15s;display:flex}.conv-item:hover{border-color:var(--border-hover);background:var(--bg-hover)}.conv-avatar{background:var(--accent-subtle);width:38px;height:38px;color:var(--accent);border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;font-size:.78rem;font-weight:700;display:flex}.conv-body{flex:1;min-width:0}.conv-top{justify-content:space-between;align-items:center;margin-bottom:3px;display:flex}.conv-id{font-size:.8rem;font-weight:600}.conv-time{color:var(--text-faint);flex-shrink:0;font-size:.65rem}.conv-preview{color:var(--text-muted);white-space:nowrap;text-overflow:ellipsis;font-size:.78rem;overflow:hidden}.conv-meta{flex-shrink:0;align-items:center;gap:6px;display:flex}.conv-msg-count{color:var(--text-faint);border-radius:var(--radius-pill);background:#ffffff0a;align-items:center;gap:4px;padding:2px 8px;font-size:.65rem;display:flex}.chat-detail{flex-direction:column;flex:1;animation:.25s fadeIn;display:flex;overflow:hidden}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}.chat-topbar{border-bottom:1px solid var(--border);background:var(--bg-card);flex-shrink:0;align-items:center;gap:12px;padding:.9rem 2rem;display:flex}.back-btn{border:1px solid var(--border);color:var(--text-muted);border-radius:var(--radius-md);cursor:pointer;background:0 0;align-items:center;padding:.4rem .6rem;transition:all .15s;display:flex}.back-btn:hover{color:var(--text-secondary);border-color:var(--border-hover)}.chat-topbar-info{flex:1}.chat-topbar-id{font-size:.85rem;font-weight:600}.chat-topbar-meta{color:var(--text-faint);margin-top:1px;font-size:.65rem}.chat-messages{flex-direction:column;flex:1;gap:12px;padding:1.5rem 2rem;display:flex;overflow-y:auto}.chat-messages::-webkit-scrollbar{width:4px}.chat-messages::-webkit-scrollbar-track{background:0 0}.chat-messages::-webkit-scrollbar-thumb{background:var(--border-hover);border-radius:4px}.msg-row{gap:10px;max-width:75%;animation:.3s msgIn;display:flex}.msg-row-user{flex-direction:row-reverse;align-self:flex-end}.msg-row-bot{align-self:flex-start}@keyframes msgIn{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}.msg-avatar{border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:28px;height:28px;display:flex}.msg-avatar-user{color:var(--accent);background:#5b6ef51a}.msg-avatar-bot{color:var(--success);background:#34d3991a}.msg-bubble{border-radius:var(--radius-xl);padding:.7rem 1rem;font-size:.82rem;line-height:1.55}.msg-bubble-user{background:var(--accent);color:#fff;border-bottom-right-radius:4px}.msg-bubble-bot{background:var(--bg-card);border:1px solid var(--border);color:var(--text-primary);border-bottom-left-radius:4px}.msg-time{color:var(--text-faint);margin-top:4px;font-size:.6rem}.msg-time-user{text-align:right}.msg-time-bot{text-align:left}.empty-state{text-align:center;flex-direction:column;justify-content:center;align-items:center;gap:8px;padding:4rem 2rem;display:flex}.empty-state-icon{background:var(--accent-subtle);width:48px;height:48px;color:var(--accent);border-radius:50%;justify-content:center;align-items:center;margin-bottom:8px;display:flex}.empty-state-title{color:var(--text-secondary);font-size:.88rem;font-weight:600}.empty-state-desc{color:var(--text-muted);max-width:300px;font-size:.78rem}@media (max-width:768px){.stats-row{flex-wrap:wrap;padding:1rem}.stat-box{min-width:calc(50% - .5rem)}.app-header{padding:.7rem 1rem}.list-section{padding:0 1rem 1rem}.chat-messages{padding:1rem}.chat-topbar{padding:.7rem 1rem}.msg-row{max-width:88%}.search-input{width:160px}.header-customer,.header-sep{display:none}}@media (max-width:480px){.stats-row{gap:.6rem;padding:.8rem}.stat-value{font-size:1.3rem}.conv-item{padding:.7rem .9rem}.msg-row{max-width:92%}.search-input{width:130px;font-size:16px}.login-card{margin:1rem;padding:1.8rem}}@media (hover:none) and (pointer:coarse){.conv-item:active{opacity:.8;transform:scale(.99)}.btn-ghost:active{opacity:.8;transform:scale(.98)}}.msg-options{flex-wrap:wrap;gap:6px;max-width:400px;display:flex}.msg-option-pill{background:var(--bg-card);border:1px solid var(--accent);border-radius:var(--radius-pill);color:var(--accent);padding:.4rem .85rem;font-size:.78rem;font-weight:500;line-height:1.4;display:inline-block}.filter-bar{-webkit-overflow-scrolling:touch;flex-shrink:0;gap:6px;margin-bottom:.8rem;display:flex;overflow-x:auto}.filter-bar::-webkit-scrollbar{display:none}.filter-pill{border-radius:var(--radius-pill);color:var(--text-muted);cursor:pointer;font-size:.78rem;font-weight:500;font-family:var(--font-sans);white-space:nowrap;background:0 0;border:1px solid #ffffff1a;padding:.35rem .8rem;transition:all .15s}.filter-pill:hover{color:var(--text-secondary);border-color:var(--border-hover)}.filter-pill.active{border-color:var(--accent);color:var(--accent);background:var(--accent-subtle)}@media (hover:none) and (pointer:coarse){.filter-pill:active{opacity:.8;transform:scale(.97)}}.lang-switcher{background:var(--bg-input);border:1px solid var(--border);border-radius:var(--radius-md);gap:2px;padding:2px;display:flex}.lang-btn{border-radius:var(--radius-sm);color:var(--text-muted);font-size:.65rem;font-weight:600;font-family:var(--font-sans);cursor:pointer;letter-spacing:.03em;background:0 0;border:none;padding:3px 8px;transition:all .15s}.lang-btn:hover{color:var(--text-secondary)}.lang-btn.active{background:var(--accent);color:#fff}.stat-value-warning{color:var(--warning)}.conv-star-btn{cursor:pointer;color:var(--text-faint);background:0 0;border:none;flex-shrink:0;align-items:center;padding:4px;transition:all .15s;display:flex}.conv-star-btn:hover{color:#fbbf24;transform:scale(1.15)}.conv-ticket-badge{border-radius:var(--radius-pill);color:var(--warning);text-transform:uppercase;letter-spacing:.04em;vertical-align:middle;background:#fbbf241f;align-items:center;gap:3px;margin-left:8px;padding:1px 7px;font-size:.6rem;font-weight:700;display:inline-flex}.filter-pill-star{align-items:center;gap:5px;display:flex}.filter-pill-star.active{color:#fbbf24;background:#fbbf2414;border-color:#fbbf24}.filter-pill-count{text-align:center;background:#ffffff1a;border-radius:8px;min-width:16px;padding:0 5px;font-size:.65rem}.conv-body,.conv-meta,.conv-avatar{cursor:pointer}.conv-title-row{align-items:center;gap:8px;min-width:0;display:flex}.conv-title{color:var(--text-primary);white-space:nowrap;text-overflow:ellipsis;font-size:.82rem;font-weight:600;overflow:hidden}.conv-bottom-row{align-items:center;gap:5px;margin-top:3px;display:flex}.conv-id{color:var(--text-faint);font-size:.68rem;font-weight:500}.conv-dot{color:var(--text-faint);font-size:.6rem}.conv-time-inline{color:var(--text-faint);font-size:.68rem}.conv-right{cursor:pointer;flex-shrink:0;align-items:center;gap:10px;display:flex}.conv-rating{border-radius:50%;justify-content:center;align-items:center;width:28px;height:28px;font-size:.85rem;display:flex}.conv-rating-positive{background:#34d3991a}.conv-rating-negative{background:#f871711a}.conv-top{margin-bottom:0}.conv-time,.conv-preview,.conv-meta{display:none}.login-logo-img{border-radius:var(--radius-md);object-fit:contain;width:36px;height:36px}.header-logo-img{object-fit:contain;border-radius:8px;width:36px;height:36px}.login-logo-img{border-radius:10px;width:44px;height:44px}.list-title-row{align-items:center;gap:8px;display:flex}.btn-refresh{border:1px solid var(--border);color:var(--text-muted);border-radius:var(--radius-md);cursor:pointer;background:0 0;align-items:center;padding:5px 7px;transition:all .15s;display:flex}.btn-refresh:hover{color:var(--accent);border-color:var(--accent)}.refresh-icon{transition:transform .3s}.refresh-icon.spinning{animation:1s linear infinite spin}@keyframes spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}.bot-selector-header{justify-content:space-between;align-items:center;padding:1.8rem 2rem .8rem;display:flex}.bot-selector-title{color:var(--text-primary);margin-bottom:4px;font-size:1.1rem;font-weight:600}.bot-selector-subtitle{color:var(--text-muted);font-size:.82rem}.bot-grid{grid-template-columns:repeat(auto-fill,minmax(280px,1fr));gap:1rem;padding:1rem 2rem 2rem;display:grid}.bot-card{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius-xl);cursor:pointer;padding:1.4rem;transition:all .15s}.bot-card:hover{border-color:var(--accent);background:var(--bg-hover);transform:translateY(-2px)}.bot-card-header{justify-content:space-between;align-items:center;margin-bottom:1rem;display:flex}.bot-card-icon{border-radius:var(--radius-lg);background:var(--accent-subtle);width:40px;height:40px;color:var(--accent);justify-content:center;align-items:center;display:flex}.bot-sync-btn{border:1px solid var(--border);color:var(--text-faint);border-radius:var(--radius-sm);cursor:pointer;background:0 0;align-items:center;padding:4px 6px;transition:all .15s;display:flex}.bot-sync-btn:hover{color:var(--accent);border-color:var(--accent)}.bot-sync-btn:disabled{opacity:.5;cursor:not-allowed}.bot-card-name{color:var(--text-primary);margin-bottom:.6rem;font-size:.92rem;font-weight:600}.bot-card-meta{justify-content:space-between;align-items:center;display:flex}.bot-card-count{color:var(--text-muted);align-items:center;gap:5px;font-size:.72rem;display:flex}.bot-card-id{color:var(--text-faint);font-family:monospace;font-size:.65rem}.bot-back-bar{border-bottom:1px solid var(--border);flex-shrink:0;padding:.6rem 2rem}.admin-badge{border-radius:var(--radius-pill);color:var(--accent);letter-spacing:.04em;text-transform:uppercase;background:#5b6ef51f;padding:2px 8px;font-size:.6rem;font-weight:700}@media (max-width:768px){.bot-grid{grid-template-columns:1fr;padding:1rem}.bot-selector-header{flex-direction:column;gap:.8rem;padding:1rem 1rem .5rem}.bot-back-bar{padding:.5rem 1rem}}.login-card{border-radius:14px;max-width:440px;padding:2.8rem 2.5rem}.login-input{padding:.75rem .75rem .75rem 2.6rem}.login-btn{border-radius:10px;min-height:50px;font-size:.9rem}[data-theme=light]{--bg-body:#f5f6fa;--bg-card:#fff;--bg-input:#f0f1f5;--bg-hover:#e8e9f0;--border:#00000014;--border-hover:#00000026;--text-primary:#1a1d2d;--text-secondary:#4a4f6a;--text-muted:#6b7294;--text-faint:#9ca3c4;--accent:#4a5cd4;--accent-hover:#3d4ec0;--accent-subtle:#4a5cd414;--accent-glow:#4a5cd41f;--success:#059669;--danger:#dc2626;--warning:#d97706}[data-theme=light] .login-wrapper{background:var(--bg-body)}[data-theme=light] .login-card{box-shadow:0 8px 32px #00000014}[data-theme=light] .login-logo-text{background:linear-gradient(135deg,#3b5bf7,#7231ec,#c84fe3);-webkit-text-fill-color:transparent;-webkit-background-clip:text;background-clip:text}[data-theme=light] .login-btn{background:linear-gradient(135deg,#4a5cd4,#3d4ec0)}[data-theme=light] .login-bg-glow{opacity:.04}[data-theme=light] .msg-bubble-user{background:var(--accent);color:#fff}[data-theme=light] .msg-bubble-bot{background:var(--bg-input);border-color:var(--border);color:var(--text-primary)}[data-theme=light] .bot-card:hover{box-shadow:0 4px 16px #0000000f}[data-theme=light] .conv-item:hover{background:var(--bg-hover)}[data-theme=light] .stat-value-accent{color:var(--accent)}[data-theme=light] .stat-value-success{color:var(--success)}[data-theme=light] .stat-value-warning{color:var(--warning)}[data-theme=light] .header-bot-badge{background:var(--accent-subtle);color:var(--accent)}[data-theme=light] .admin-badge{color:var(--accent);background:#4a5cd41a}[data-theme=light] .filter-pill.active{background:var(--accent-subtle);border-color:var(--accent);color:var(--accent)}[data-theme=light] .filter-pill-star.active{border-color:var(--warning);color:var(--warning);background:#d9770614}[data-theme=light] .msg-option-pill{background:var(--bg-input);border-color:var(--accent);color:var(--accent)}[data-theme=light] .conv-ticket-badge{color:var(--warning);background:#d977061a}[data-theme=light] .lang-switcher{background:var(--bg-input);border-color:var(--border)}[data-theme=light] .lang-btn.active{background:var(--accent);color:#fff}.theme-switcher{border:1px solid var(--border);color:var(--text-muted);border-radius:var(--radius-md);cursor:pointer;background:0 0;align-items:center;padding:5px 7px;transition:all .15s;display:flex}.theme-switcher:hover{color:var(--text-primary);border-color:var(--border-hover)}.login-card-actions{align-items:center;gap:6px;display:flex;position:absolute;top:16px;right:16px}body,.login-wrapper,.app-header,.stat-box,.conv-item,.bot-card,.chat-topbar,.msg-bubble-bot,.login-card{transition:background-color .2s,border-color .2s,color .2s}.header-back-btn{border:1px solid var(--border);color:var(--text-muted);border-radius:var(--radius-md);cursor:pointer;background:0 0;align-items:center;padding:5px 7px;transition:all .15s;display:flex}.header-back-btn:hover{color:var(--text-primary);border-color:var(--border-hover)}.header-brand{transition:opacity .15s}.header-brand:hover{opacity:.8}.btn-refresh{background:var(--accent-subtle);border:1px solid var(--accent);color:var(--accent);border-radius:var(--radius-pill);cursor:pointer;font-size:.72rem;font-weight:600;font-family:var(--font-sans);white-space:nowrap;align-items:center;gap:6px;padding:5px 14px 5px 10px;transition:all .15s;display:flex}.btn-refresh:hover{background:var(--accent);color:#fff}.btn-refresh:disabled{opacity:.6;cursor:not-allowed}.topic-bar-fill{border-radius:5px;min-width:4px;height:100%;transition:width .5s}.topic-count{color:var(--text-faint);font-size:.65rem}@media (max-width:768px){.topic-card{margin:0 1rem .8rem}}.topic-card{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius-xl);margin:0 2rem .6rem;padding:1rem 1.4rem}.topic-header{justify-content:space-between;align-items:center;margin-bottom:.7rem;display:flex}.topic-title{color:var(--text-primary);font-size:.82rem;font-weight:600}.topic-total{color:var(--text-faint);font-size:.65rem}.topic-list{flex-direction:column;gap:.5rem;display:flex}.topic-row{flex-direction:column;gap:3px;display:flex}.topic-row-header{justify-content:space-between;align-items:center;display:flex}.topic-name{color:var(--text-secondary);font-size:.75rem;font-weight:500}.topic-row-right{align-items:center;gap:8px;display:flex}.topic-count-inline{color:var(--text-faint);font-size:.65rem}.topic-percent{color:var(--text-primary);text-align:right;min-width:32px;font-size:.75rem;font-weight:700}.topic-bar-bg{background:var(--bg-hover);border-radius:3px;width:100%;height:6px;overflow:hidden}.topic-bar-fill{background:var(--success);border-radius:3px;height:100%;transition:width .5s}.topic-count{display:none}@media (max-width:768px){.topic-card{margin:0 1rem .5rem}}.login-tabs{background:var(--bg-input);border-radius:var(--radius-md);border:1px solid var(--border);gap:0;margin-bottom:1.4rem;padding:3px;display:flex}.login-tab{border-radius:var(--radius-sm);color:var(--text-muted);font-size:.78rem;font-weight:600;font-family:var(--font-sans);cursor:pointer;background:0 0;border:none;flex:1;padding:.5rem .8rem;transition:all .15s}.login-tab:hover{color:var(--text-secondary)}.login-tab.active{background:var(--accent);color:#fff}.modal-overlay{z-index:1000;background:#00000080;justify-content:center;align-items:center;animation:.2s fadeIn;display:flex;position:fixed;inset:0}.modal-card{background:var(--bg-card);border:1px solid var(--border);border-radius:16px;width:100%;max-width:420px;animation:.3s cardIn;box-shadow:0 24px 64px #0006}.modal-header{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;padding:1.2rem 1.4rem;display:flex}.modal-title{color:var(--text-primary);font-size:.92rem;font-weight:600}.modal-close{color:var(--text-muted);cursor:pointer;border-radius:var(--radius-sm);background:0 0;border:none;padding:4px 8px;font-size:1rem;transition:all .15s}.modal-close:hover{color:var(--text-primary);background:var(--bg-hover)}.modal-body{padding:1.4rem}.modal-field{margin-bottom:1rem}.modal-email{color:var(--text-primary);background:var(--bg-input);border:1px solid var(--border);border-radius:var(--radius-md);padding:.55rem .75rem;font-size:.85rem}.modal-divider{background:var(--border);height:1px;margin:1.2rem 0}.modal-description{color:var(--text-muted);margin-bottom:1.2rem;font-size:.78rem;line-height:1.5}@media (max-width:480px){.modal-card{margin:1rem}}.header-profile-btn{border:1px solid var(--border);border-radius:var(--radius-pill);cursor:pointer;color:var(--text-muted);font-family:var(--font-sans);background:0 0;align-items:center;gap:6px;padding:4px 12px 4px 8px;transition:all .15s;display:flex}.header-profile-btn:hover{border-color:var(--border-hover);color:var(--text-secondary);background:var(--bg-hover)}.header-profile-email{text-overflow:ellipsis;white-space:nowrap;max-width:180px;font-size:.7rem;overflow:hidden}@media (max-width:768px){.header-profile-email{display:none}}.conv-tracking-badge{border-radius:var(--radius-pill);color:var(--warning);letter-spacing:.04em;text-transform:uppercase;vertical-align:middle;background:#fbbf241f;align-items:center;gap:3px;margin-left:8px;padding:1px 7px;font-size:.6rem;font-weight:700;display:inline-flex}